Health and Medical Administrative Services

Health/Health Care Administration/Management.

A program that prepares individuals to develop, plan, and manage health care operations and services within health care facilities and across health care systems. Includes instruction in planning, business management, financial management, public relations, human resources management, health care systems operation and management, health care resource allocation and policy making, health law and regulations, and applications to specific types of health care services.

Hospital and Health Care Facilities Administration/Management.

A program that prepares individuals to apply managerial principles to the administration of hospitals, clinics, nursing homes, and other health care facilities. Includes instruction in facilities planning, building and operations management, business management, financial management and insurance, fund-raising and marketing, public relations, human resources management and labor relations, health care facilities operations, principles of health care delivery, and applicable law and regulations.

Health Unit Coordinator/Ward Clerk.

A program that prepares individuals, under the supervision of nurses or ward supervisors, to perform routine administrative and reception duties in a patient care unit within a hospital or other health care facility. Includes instruction in receiving and directing visitors, transcribing medical and nursing orders, preparing requisition forms, scheduling patient appointments and procedures, monitoring patients and personnel, and interpersonal skills.

Health Unit Manager/Ward Supervisor.

A program that prepares individuals, under the supervision of nursing or medical service administrators, to supervise and coordinate the operations of one or more patient care units in hospitals or other health care facilities. Includes instruction in planning and initiating administrative procedures, personnel supervision, interpersonal skills, general and/or specialized health care operations and procedures, and consultation with other medical, nursing, and administrative team members.

Medical Office Management/Administration.

A program that prepares individuals to manage the specialized business functions of a medical or clinical office. Includes instruction in business office operations, business and financial record-keeping, personnel supervision, medical and health care policy administration, conference planning, scheduling and coordination, public relations, and applicable law and regulations.

Health Information/Medical Records Administration/Administrator.

A program that prepares individuals to plan, design, and manage systems, processes, and facilities used to collect, store, secure, retrieve, analyze, and transmit medical records and other health information used by clinical professionals and health care organizations. Includes instruction in the principles and basic content of the biomedical and clinical sciences, information technology and applications, data and database management, clinical research methodologies, health information resources and systems, office management, legal requirements, and professional standards.

Health Information/Medical Records Technology/Technician.

A program that prepares individuals, under the supervision of health information administrators and other professionals, to construct medical records and clinical databases, perform manipulations on retrieved data, control the security and quality of records, and supervise data entry and technical maintenance personnel. Includes instruction in clinical and biomedical science data and information requirements, database management, data coding and validation, information security, quality control, health information content and structure, medical business procedures, and legal requirements.

Medical Transcription/Transcriptionist.

A program that prepares individuals to execute verbatim medical conference minutes, medical reports, and medical orders. Includes instruction in dictation and simultaneous recording, analysis of notes and visual evidence, medical terminology, data processing applications and skills, formal medical report and correspondence formats, professional standards, and applicable law and regulations.

Medical Office Computer Specialist/Assistant.

A program that prepares individuals to apply computer programming, troubleshooting, and information technology skills to the installation, maintenance, and upgrade of standard, customized, or proprietary medical software and associated hardware. Includes instruction in computer programming, systems analysis, networking, telecommunications, medical records and informatics software applications, information technology, systems administration, computer security, and applicable regulations and certifications or licenses.

Medical Office Assistant/Specialist.

A program that prepares individuals, under the supervision of office managers and other professionals, to perform routine administrative duties in a medical, clinical, or health care facility/system office environment. Includes instruction in general office skills, data processing, office equipment operation, principles of medical record-keeping and business regulations, medical/clinical office procedures, and communications skills.

Medical/Health Management and Clinical Assistant/Specialist.

A program that prepares individuals, under the supervision of physicians, nurses, or other health care professionals, to perform medical office or facilities management services and perform one or more clinical allied health specialties. Includes instruction in health care management; medical office administration; medical law and regulations; training in one or more diagnostic, treatment, therapy, or laboratory specialties at the assistant level or above; and applicable professional standards and ethics.

Medical Reception/Receptionist.

A program that prepares individuals, under the supervision of office managers, nurses, or physicians, to provide customer service, visitor reception, and patient intake and discharge services. Includes instruction in medical office and health care facility procedures, medical terminology, interpersonal skills, record-keeping, customer service, telephone skills, data entry, interpersonal communications skills, and applicable policies and regulations.

Medical Insurance Coding Specialist/Coder.

A program that prepares individuals to perform specialized data entry, classification, and record-keeping procedures related to medical diagnostic, treatment, billing, and insurance documentation. Includes instruction in medical records and insurance software applications, basic anatomy and physiology, medical terminology, fundamentals of medical science and treatment procedures, data classification and coding, data entry skills, and regulations relating to Medicare and insurance documentation.

Medical Insurance Specialist/Medical Biller.

A program that prepares individuals to perform and manage the medical and health insurance operations in a medical office, health care facility, health maintenance organization, or insurance provider. Includes instruction in health and medical insurance processes; health insurance law, policy, and regulations; insurance records and paperwork administration; insurance office administration; health/medical insurance software applications; personnel supervision; business mathematics; billing and collection procedures; medical terminology; and communications skills.

Health/Medical Claims Examiner.

A program that prepares individuals to perform specialized investigatory, analytical, evaluative, and consultative functions related to health/medical insurance operations and their regulation. Includes instruction in health and medical insurance processes and procedures, health insurance law and regulations, health care industry law, record-keeping, analytic and investigatory techniques, evaluation methods, field operations methods, office procedures, related software applications, oral and written communications skills, interviewing techniques, and professional standards and ethics.

Medical Administrative/Executive Assistant and Medical Secretary.

A program that prepares individuals to perform the duties of special assistants and personal secretaries for practicing physicians and nurses, health care facilities and services administrators, and other health care professionals. Includes instruction in business and medical communications, medical terminology, principles of health care operations, public relations and interpersonal communications, software applications, record-keeping and filing systems, scheduling and meeting planning, applicable policy and regulations, and professional standards and ethics.

Medical Staff Services Technology/Technician.

A program that prepares individuals to perform credentialing, privileging, personnel management, and accreditation compliance services for hospitals and other health care facilities and organizations. Includes instruction in medical staff organization and management, medical terminology, credentialing and re-credentialing, health care accreditation and regulatory standards, health care law, meeting and negotiation management, and office information systems management.

Long Term Care Administration/Management.

A program that prepares individuals to apply managerial principles to the administration of nursing homes, assisted living facilities, adult day care, home health services, and other long term care settings and agencies serving the elderly and disabled. Includes instruction in social and clinical aspects of aging, health care delivery systems, nursing home administration, assisted living administration, aging policy and government programs, ethics, business management, financial management, human resource management, marketing, and applicable laws and regulations.

Clinical Research Coordinator.

A program that prepares individuals for careers as clinical research administrators or clinical research coordinators where they work under the supervision of a Principal Investigator to organize, coordinate and administer clinical research trials. Includes instruction in pharmacology, medical terminology, foundations of clinical research, project management, ethics, research design and data management, and legal and regulatory compliance .

Health and Medical Administrative Services, Other.

Any instructional program in health and medical administrative services not listed above.