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PUBLIC SECTOR & PUBLIC MANAGEMENT

Service Manager

Manage client relations and service delivery processes to improve satisfaction and ensure compliance with industry standards.

30 000 – 75 000 EUR (€)
Average salary / year
Bachelor's degree
Education level
00
Automation level
Medium
Difficulty
Positive
Employability
6-12 months
Market tension
Medium
Intl. mobility
Possible
Automation level
Medium
Difficulty
Positive
Employability
6-12 months
Market tension
Medium
Intl. mobility
Possible
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Compensation

GROSS ANNUAL SALARY

Junior
0–2 years of experience
30 000 – 40 000 EUR/ year
Mid-level
3–5 years of experience
40 000 – 55 000 EUR/ year
Senior
5+ years of experience
55 000 – 75 000 EUR/ year

Indicative amounts: they vary by region, employer, skills and experience.

Entering the profession — Belgium

L'accès au métier se fait souvent via des stages, des postes de coordinateur junior ou des fonctions en service client.

Une expérience préalable en gestion de projet ou relation client facilite la transition.

Training — Belgium

Le gestionnaire de services suit généralement une formation de niveau bachelier en administration des affaires, gestion ou technologies de l'information.

Des certifications professionnelles comme ITIL ou PMP sont souvent recommandées pour renforcer les compétences spécifiques au métier.

The job market — Belgium

Le marché de l'emploi pour les gestionnaires de services est stable avec une demande modérée, particulièrement dans les secteurs IT, télécommunications et services publics.

Le télétravail est possible selon les entreprises.

All about the job

How to become a Service Manager?

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