Wine steward
Manage wine selections and expertly pair them with menu items to enhance the dining experience and drive customer satisfaction.
About
As a Wine Steward, you bring significant value to our hospitality environment by expertly managing our wine offerings and enhancing the guest experience. Your role includes selecting and recommending wines that align with culinary offerings, maintaining robust relationships with suppliers, and staying within budget constraints. You will use tools like inventory management systems to ensure optimal stock levels and liaise with the kitchen team to craft wine pairings that elevate our menu. This position is pivotal in driving wine sales and customer satisfaction.
Skills
Technical skills
- Expertise in wine pairing to enhance dining experiences.
- Proficient in supplier negotiation securing quality and price.
- Skilled in inventory management to maintain optimal stock levels.
- Ensures regulatory compliance with local alcohol laws.
- Capable of sales forecasting to anticipate market trends.
- Coordinates wine tastings to engage guests and drive sales.
Interpersonal skills
- Attention to detail in selecting and presenting wines.
- Strong customer service orientation to enhance guest satisfaction.
- Demonstrates strong negotiation skills with vendors.
- Effective team collaboration to achieve common goals.
- Problem-solving abilities to address challenges efficiently.
- Provides effective training to staff ensuring service quality.
Tasks
- Curate a diverse wine list centered around customer preferences and culinary pairings.
- Conduct wine tastings and promotions to boost sales and enhance guest engagement.
- Negotiate with suppliers to secure the best pricing while maintaining quality standards.
- Utilize inventory management systems to track stock levels and turnover rates.
- Train staff on wine knowledge and service techniques to ensure consistency.
- Collaborate with the kitchen team to create complementary wine pairings.
- Optimize wine selection based on seasonal trends and new market entries.
- Prepare detailed monthly reports on sales performance and stock utilization.
- Ensure all selections meet compliance with local alcohol regulations.
- Assist management in setting and achieving wine sales targets.
Work environments
Work environments for professionals in this sector may vary:
Career paths
- Progress to Head Sommelier to lead wine programs.
- Advance to Beverage Director overseeing all drink offerings.
- Transition into a Restaurant Manager role with broader responsibilities.
- Become a Wine Consultant advising on selections and pairings.
- Move up to Hospitality Director managing guest experiences.
